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Cannabis-Related Updates IN RESPONSE TO COVID-19 OUTBREAK

In response to the COVID-19 outbreak, the Office of Cannabis Management (OCM) staff is currently telecommuting.  During this time, the best way to promptly reach OCM staff is through email.  Our email address is

Updated Sacramento County Stay at Home Order

OCM appreciates the measures cannabis business owners and operators in Sacramento have taken to implement social distancing and enhanced hygiene practices to protect staff, customers and suppliers as they continue to serve the public as an essential business and encourages businesses to continue to  “prepare, post and implement a Social Distancing Protocol at each of their facilities”  as required under the latest Stay at Home order.

Cannabis an Essential Service 

On March 19, 2020, Gov. Gavin Newsom issued a stay at home order to protect the well-being of all Californians to slow the spread of COVID-19. The order identified certain services as essential, including food, prescriptions, and healthcare. These services can continue despite the stay at home order. Because cannabis is an essential medicine for many residents, licensees may continue to operate at this time so long as their operations comply with local rules and regulations, the order said.

Prior to Governor's Order, the Office of Cannabis Management has also received assurances from the Sacramento County on March 19th that cannabis services are considered medical/health related and therefore considered as essential services.  The Sacramento County's Public Health Officer's Stay at Home Order is still in place and recommends face coverings and relaxing restrictions for low-risk businesses consistent with direction from the State of California.

Curbside Pickup for Storefront Dispensaries

Twenty one of Sacramento's 29 operating storefront dispensaries now have a temporary curbside pickup.  The Bureau of Cannabis Control (BCC) has  issuing permitted storefront dispensaries an authorization to operate cannabis curbside pickup for a period of 30 days as temporary relief pursuant to the Governor’s emergency declaration regarding the COVID-19 outbreak.  Upon sending BCC’s permission and the curbside pickup conditions that BCC approved, OCM will issue notices to eligible storefront dispensaries that it will exercise its discretion to not enforce the sections of the City Code prohibiting cannabis curbside pickup for the period authorized by BCC.  OCM will also provide a list of best practices for curbside pickup cannabis transactions that storefront dispensaries are strongly urged to follow. Please be advised that OCM will be inspecting to ensure that curbside pickup is in compliance with the approved conditions.  

Business Operating Permits (BOPs)

The Office of Cannabis Management is still currently operating remotely but continues to process BOP applications and renewals.  All permits are issued electronically.  Final walk-thrus will only be scheduled for locations that have been issued a Certificate of Occupancy (CofO) or a Temporary Certificate of Occupancy (TCO).  Final walk-thrus will only be conducted on Wednesdays.  The Building Department Public Counter at 300 Richards is currently closed, but building permit applications and requests for services may be submitted online.  Some inspections may also be conducted via facetime or other online methods. For properties under HDB,  please contact the inspector assigned to you to schedule an inspection.  

The Fire Department is conducting inspections Tuesdays through Fridays.  Please make sure that all required Fire inspections have been completed before calling to schedule a final Fire inspection.  Inspections for new constructions may be requested by completing this form.  For all other Fire inspections, please send an email to

Drivers with Pending LiveScan Results May Start Working on a Contingency Basis

Drivers for delivery-only dispensaries, storefront dispensaries with delivery service, and distribution companies who have been LiveScanned but still waiting for results may start working.  This a temporary effort to meet the current increased demand for cannabis delivery.  Permit holders must complete a Business Information Change Form, submit proof of LiveScan (receipt), and provide a written acknowledgment that driver(s) employment is contingent upon result of LiveScan. 

BOT Payments at Revenue 

  • Walk-in access to the City Hall Revenue Service Counter remains closed until further notice. 
  • Payments Accepted - ACH, check or credit card payments will be accepted through on-line systems, City Hall drop box on H Street, mail, or with assistance of a representative at 916-808-8500. 
  •  Extended Phone Service - Live customer support will be available Monday through Friday, 8:00 a.m. to 4:30 p.m. by phone at 916-808-8500 or email at  to assist you with your service needs.

  • For cash payments, please make an online appointment with the Revenue Division here.   
  • Cash payments can also be made by signing up for CashToTax service.  CashToTax  provides the ability to get cash picked up by an armored car and deposited so you can pay for your cannabis taxes and other City fees electronically.
  • For more information, please refer to the Revenue Services page.

Effective 12/28/20, Revenue Division will no longer re-count the cash payment onsite at City Hall.

Moving forward, appointments will follow these steps:

  • Place your cash payment in a sealed, clear, tamper-resistant, bank deposit type bag.
    • Bags may be purchased at office supply stores or online.
  • Bring the following forms with you to your appointment (do not put the forms in the bank deposit bag):
  • Your appointment will be conducted in the same secure area in Room 1214 in New City Hall
  • Your sealed deposit will be placed in a separate tamper-resistant bank deposit bag.
  • This bag will be sealed in your presence.
  • Staff will provide you a register receipt for the payment and the bank deposit bag number.
  • This number is unique to your payment and can be used later for tracking purposes.
  • Your payment will then be picked up by armored transport for deposit to the City’s depository bank.

If any discrepancy is discovered at that bank, you will be notified.  If you arrive at your appointment unprepared, you will be asked to reschedule.

This change in procedure will significantly reduce your appointment time and reduce any potential exposure for your staff and city staff.  Shorter appointments will also allow more available appointment times each month.

You will continue to schedule your payment appointments online at:


Workforce Assistance

If you are hiring or are in immediate need of employees, the City of Sacramento Workforce Development Initiatives can connect you to displaced workers available for immediate employment.  To sign up or for more information, please contact Kriztina Palone at 


Business Assistance

If your business is impacted by COVID-19 and looking for assistance, please check out the City of Sacramento’s Economic Relief Fund for interest free loans for up to $25,000.  For employment-related and all other questions, please check out the list of resources on the City's website.

Things are changing quickly in response to the COVID-19 outbreak. Please check this section often for updates on any of the issues above.  To contact a specific City staff on a cannabis-related matter, please refer to the contact us page.