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Public Records

The City of Sacramento understands and supports the public's right to access the public records created and maintained by the City in the course of their normal business. It is the goal of the City to provide service in a transparent manner, which includes timely access to requested records in accordance with the California Public Records Act (PRA), Government Code Sections 6250 to 6270.

Open Records Center

The City of Sacramento has a  Public Records Portal that allows you to submit your request, correspond with the Records Unit, and track your requests online. 

Effective 1/1/19 all requests for police records should be submitted via the Police Department Open Records Center.  For questions, please contact the Government Affairs Unit at: (916) 808-0320 for any additional information regarding the process for obtaining police records or to follow up on the status of a request.

How Do I Make a Public Records Request?

Public records are open to inspection during regular City office hours, except for City holidays. While there are charges for the duplication of records (photocopies, CDs and DVDs) there is no charge to inspect or view records. Whenever possible the City will provide the records electronically when requested.

Advanced notice is not required to inspect public records; however, the inspection of records is subject to a rule of reason and must be consistent with the efficient functioning of City offices. It is advisable for any person who wishes to inspect public records to contact the City Clerk's Office to make sure that the records are available. An appointment may have to be scheduled if the records are being used by City staff, if the records must be located and reviewed, when the requested records are stored off site or redaction of confidential information is necessary. In order to prevent records from being lost, damaged or destroyed during inspection, City staff may determine the location of, and may monitor the inspection.

Please visit the Open Records Center to make a public records request.



In an effort to streamline the processing of medical incident record requests and enhance the Fire Department's ability to provide timely and exceptional customer service to those requesting records, the Department has now contracted with ChartSwap to fulfill these requests.

How to Request Medical Incident Records:

Requesting a record is fast, simple and secure. To request a record, simply visit and register on ChartSwap's site. There is a $30 processing fee due at the time of request.

What you will need to register:

  • Completed and patient signed form (online form through ChartSwap)
  • HIPAA Authorization to Release Medical Records
  • Valid I.D. (California Driver's License, California I.D., Military I.D. or U.S. Passport)
  • If the patient's signature is not available, legal documentation such as a subpoena, power of attorney, or letter of representation is required and must accompany the request.

Medical document pick-up is no longer available at the Fire Department.

If you have any questions regarding submitting a request through ChartSwap or any other questions, please contact the Custodian of Records at (916) 808-1347.

Online Records Library & other online tools

  • Online Records Library: Provides instant access to various City records such as Ordinances, Resolutions, Staff Reports, and Building Permits.
  • Open Data Portal: Provides data on information such as business operations tax, uncashed checks, and crime statistics.   
  • Regional Search Portal: Provides full text searching of numerous regional resources.
  • Social Media & Website Archive: Provides an archive of all previously published website content and social media posts.

Commonly Requested Records

Learn more about commonly requested records such as Building Permit Histories, Building Plans, Fire Incident Reports, Code Violations, and Marriage, Death, and Birth Certificates.

Records Management Policy & Retention Schedule

The Records Management Policy includes the Record Retention Schedule as well as procedures related to City records.

Need Assistance or Have Questions?

We are happy to assist you. Please contact the City's Records Manager, via email at:, or by phone at (916) 808-5002. 

More information is also available at Pocket Guide to California Public Request Act by The First Amendment Project