code enforcement FAQs

1. How do I report an abandoned vehicle?

In the City, call 311. If you are calling from outside the City, dial 916-264-5011.
In the County, call Code Enforcement at (916) 875-5656.

2. How do I report loud music, radio, car stereo, loud party, etc. in the City?

Call 311. If you are calling from outside the City, dial 916-264-5011.

3. How do I report graffiti within the City?

Use the online request portal or call 311. If you are calling from outside the City, dial 916-264-5011.

4. How do I report illegal dumping that is in progress or has already taken place within the City limits?

Use the online request portal or call 311. If you are calling from outside the City, dial 916-264-5011.

5. How do I report broken down, inoperable vehicles or piles of junk in the yard of City property?

Use the online request portal or call 311. If you are calling from outside the City, dial 916-264-5011.

6. Am I responsible for pre-existing problems on a property I purchase?

Yes. The property owner is responsible.

7. What happens after I receive a notice from the City to correct neighborhood code violations?

The violator and/or property owner may have up to 30 days to correct the violation or to appeal the notice. Immediately dangerous situations must be remedied right away.

8.Why should I be responsible for upkeep at my property? My tenant is responsible for the problems.

Property owners are ultimately responsible for all repairs and upkeep to their properties.

9. What happens after I receive a notice from the City to correct housing and building violations?

The responsible party may have up to 30 days to correct the violation or to appeal the notice. After commencing work, the responsible party has 60 days to complete the work. Immediately dangerous situations must be remedied right away.

10. How do I request a payoff demand status for the amount due on a case?

Fax or mail (must be in written form) your request and the recorded document, or the document prompting your call, to fax 916-808-7722. You may expect a response in 10 business days (depending on the current volume of demand requests). If you need further information, please call (916) 808-5404 and you will be directed to the appropriate accounting staff or inspector/code officer.

11. What happens after I file an appeal?

For information and instructions regarding your appeal, including information for prospective witnesses, please see the Appeals and Hearing Process.