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CUSTOMER INPUT

customer_input

Our goal at the Sacramento Fire Department is to provide excellent customer service to our community. As our customer, your input is very important to us.

SURVEYS: 

Surveys are a critical part of our ability to continually improve our service to you and we appreciate you taking a few minutes to provide your feedback.

Patient Satisfaction Survey (ambulance transport)

Customer Satisfaction Survey 

Community Expectations Survey

OUTREACH ITEM:

Proposed Fire Code Amendments

SOCIAL MEDIA FEEDS

Jul 25 - Cal OES Strike Team 4812A has returned safely to the Sacramento area, after six days on the Detwiler Fire in Mariposa County. Welcome home all!Sacramento Metropolitan Fire District Cosumnes Fire Department Yuba City, California Fire Department Read Post

Jul 24 - HELMET CAMERA: First arrival footage from the Engine 57 Captain's helmet camera shows heavy fire from several apartments at 7000 East Parkway on Saturday, July 22nd. All occupants were able to evacuate safely, and crews were able to stop the fire from spreading to units in the rest of the building. The cause of the fire continues to be under investigation. Read Post

Jul 23 - 2 Alarm Apartment fire 7000 block of East Pkwy -Last night south area crews arrived to a large apartment complex with heavy fire coming from the 2nd story. A quick and aggressive interior fire attack performed by the crews kept this fire contained to four units. If not for the great work of the 1st alarm crews, this fire could have destroyed dozens of apartments. Read Post

Jul 23 - Video from Public Safety News Network of yesterday's Victorian house fire on F Street. Read Post

Jul 19 - Sacramento Fire Engine 316 on the Detwiler Fire, Mariposa County. July 19, 2017. Read Post

Message from the Chief

Sacramento Fire Department Chief Walt White

Welcome to the Sacramento Fire Department website! 

We view our website as a means to connect with the community we serve; to provide you with the information and level of service you desire. It is important that our website is easy to navigate, educational, and has current and relevant information for you to use. We envision a multitude of uses for this media and yet, staying connected to you is the primary reason. 

As our customer, your feedback is very important to us. We welcome your comments and suggestions and encourage you to provide your input by taking one of our surveys to let us know how we are doing.

Thank you!

 

Career Information

Truck_5_Crew

The Sacramento Fire Department offers careers with benefits, varied work assignments, and unlimited opportunity. Most provide an opportunity that doesn’t tie you to a desk, but takes you into the community to meet people and resolve real world problems where you’ll see the tangible results of your efforts while building an insurmountable set of problem solving skills. Read more...