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CUSTOMER INPUT

customer_input

Our goal at the Sacramento Fire Department is to provide excellent customer service to our community. As our customer, your input is very important to us.

SURVEYS: 

Surveys are a critical part of our ability to continually improve our service to you and we appreciate you taking a few minutes to provide your feedback.

Patient Satisfaction Survey (ambulance transport)

Customer Satisfaction Survey 

Community Expectations Survey

OUTREACH ITEM:

Proposed Fire Code Amendments

SOCIAL MEDIA FEEDS

May 26 - Members of the Sacramento Fire Department partnered today with Arthur A. Benjamin Health Professions High School at the Jaguar Jubilee showcase talking with current and prospective students. Students talked with our Firefighters to learn how their high school studies can lead to careers in the Fire Service. Read Post

May 25 - HELMET CAM: Helmet camera footage shows firefighters from Engine 57 fighting a small grass fire behind Luther Burbank High School in Sacramento on Tuesday, May 23rd. No buildings were threatened, and the cause of the fire is under investigation. Read Post

May 18 - Firefighters from Station 1 found this poor pup injured and abandoned on an off ramp of I-5 yesterday. After a trip to the vet and some minor surgery, the dog has been given a clean bill of health and will be adopted by one of the firefighters. 🐶 Read Post

May 18 - Are you interested in becoming a firefighter? It's not too late to apply for the Sacramento Fire Reserves! Our written test will be held May 23rd, 2017. Upon successful completion of the program you will earn a California State Fire Marshal Firefighter I certificate. Join us for our written test, we hope to see you there! Apply at firereserves.org. Sacramento Fire Reserves: "Doing It For Free Since 1953!" Read Post

May 17 - With temperatures approaching 100° this weekend, many Sacramento residents will head to local rivers to beat the heat. Water levels on the American and Sacramento Rivers remain high, currents are swift, and the water temperature is cold! Please remember to use caution, watch children closely, be safe, and have fun. Read Post

Message from the Chief

Sacramento Fire Department Chief Walt White

Welcome to the Sacramento Fire Department website! 

We view our website as a means to connect with the community we serve; to provide you with the information and level of service you desire. It is important that our website is easy to navigate, educational, and has current and relevant information for you to use. We envision a multitude of uses for this media and yet, staying connected to you is the primary reason. 

As our customer, your feedback is very important to us. We welcome your comments and suggestions and encourage you to provide your input by taking one of our surveys to let us know how we are doing.

Thank you!

 

Career Information

Truck_5_Crew

The Sacramento Fire Department offers careers with benefits, varied work assignments, and unlimited opportunity. Most provide an opportunity that doesn’t tie you to a desk, but takes you into the community to meet people and resolve real world problems where you’ll see the tangible results of your efforts while building an insurmountable set of problem solving skills. Read more...