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Grievance Process

A grievance is a good faith complaint of one employee, a group of employees, or a dispute between the City and the Union involving the interpretation or enforcement of the express terms of an agreement. If you wish to file a grievance, please refer to your Collective Bargaining Agreement and follow the procedure outlined in the agreement. Managers and/or Supervisors normally handle step 1 of the grievance process when filed by an employee or their union representative. All grievances should be resolved at the lowest possible step. When a grievance is filed the manager/supervisor should contact Labor Relations for assistance.

Step 1 Form

Step 2 and 3 Form

Step 1 Instructions

Step 2 and 3 Instructions

Quick Reference for Timelines when responding to a Grievance