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Language Services

311 Customer Service offers translation service, using a third-party, and can respond in over 150+ languages and dialects. Callers can state the language they wish to use at the beginning of the call, and a translator will be brought on the line.

Deaf or hard of hearing callers to 311 can use a relay provider. TDD/TTY callers can dial 311 and then press 0. If you need assistance finding this service, a list of these providers can be found at https://www.fcc.gov/general/internet-based-trs-providers.

Over 150 languages and dialects are available, including:


Russian
Chinese
Hmong
Laotian
Vietnamese