Password Management
The City of Sacramento has adopted the use of a strong computer password to ensure a safe computing environment. If a password falls into the wrong hands, a cyber criminal can impersonate you online, access your bank or credit card accounts, and engage in other malicious activity detrimental to the organization.
Password Self-Service Enrollment
Instructs you on how to enroll in the application.
How to unlock your account or reset your password from the Internet or mobile phone
Instructs you on how to unlock your account or reset your computer login password.
How to unlock your Windows account at the computer login screen on your desktop computer
Instructs you on how to unlock your Windows account at the computer login screen.
How to change your Windows password at the computer login screen on your desktop computer
Instructs you on how to change your Windows password at the computer login screen.
Account change notifications
This document contains images of the e-mail communication when your login account has been unlocked or when your computer password has been reset.
Remembering so many passwords can be tiring. What if there was a better way to make a password that was easy to remember and also stronger? See our password vs passphrase article to make a stronger password that is easy to remember.