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311

The fastest way to request services such as garbage pickup, traffic or parking issues, urban forestry, etc. is to file a case with 311. This streamlined service connects you directly to the department best suited to help with your issue!

 

Key City Contacts

For assistance with traffic issues, contact Traffic Investigator Eric Poon

For issues regarding Slow and Active Streets, contact Senior Planner Jennifer Donlon Wyant

For issues regarding homelessness and encampments, contact Director of Community Response Bridgette Dean

 

Department Playbook

Click here to download a copy of the citywide department playbook, a handy guide that outlines all of the departments in the City and the best ways to contact them!