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FAQs

Q: Is Triple-R licensed?

A: Yes, all three Triple-R sites are licensed by the State of California Department of Social Services, Community Licensing Program. To serve in a licensed Adult Day Program, Triple-R staff submit to a rigorous background check before they are employed by the program.

Q: Do I really need Adult Day services, we seem to be doing fine on our own?

A: While it’s true that no one will ever know your loved one better than you, time and again family members report the benefits of sharing their caregiving challenges with staff and other caregivers as a way to get new ideas or reach solutions for caring for a loved one at home. In particular, staff can help you understand the best communication techniques when talking to someone with dementia. We can be your partner in care and will provide valuable support.

Q: Can Triple-R provide care for someone as advanced as my loved one?

A: As specialists in dementia care, Triple-R staff members are prepared to deal with all aspects of memory loss, from mild to severe, including wandering, anxiety, incontinence, mood swings and mobility limitations. During the new member interview process, the Program Coordinator will gather information to develop a thorough Plan of Care to ensure all your loved one’s need are met.

Q: Does Triple-R provide transportation?

A: Although Triple-R doesn’t provide transportation directly, nearly half of our members arrive by either Paratransit (phone 429-2009) or ACC Rides (phone 393-9026, ext. 333), local van services for seniors. During the New Member interview we can help you arrange for this transportation, if you need it.

Q: Are adult day centers like nursing homes?

A: One visit to Triple-R is all you’ll need to see that our centers aren’t institutional, by any stretch of the imagination. Each center is community based – one at a bustling senior center, another on an elementary school campus and the third at a familiar shopping center – giving those who attend the sense that they’re “where the action is.” There are no gates, locked doors or fences at any of our locations. Instead, member safety is ensured with our ratio of one staff person for every four participants.

Q: How can I address the guilt I feel about needing help in my role as a caregiver?

A: We all need a break, no matter how much we enjoy something. Adult day centers are a win-win option for both caregivers and the family member who attends the program. Members enjoy a day full of fun and camaraderie, brightened by interesting activities offered in a warm and caring environment. Caregivers regularly report that their loved one is more relaxed after a day at Triple-R and the scheduled breaks from caregiving make life together at home more enjoyable for everybody.

Q: What if my loved one refuses to go?

A: Because people with memory loss often develop a strong attachment to their closest family member and can feel anxious when separated from them, most caregivers worry that their loved one will be unwilling to join an adult day program. Triple-R staff have loads of experience with this issue; we’ll lead the way to help new members adjust and feel secure. While many are reluctant to start, nearly all who join quickly look forward to their time at Triple-R – often to the surprise of their family caregiver!