Accessibility mode is enabled

Skip to Top / Tab to View Menu Options
Skip to Left Navigation / Tab to View Content


The Public Works Department is committed to constructing improvements that improve access on our streets for all users and that are in compliance with the Americans with Disabilities Act (ADA).

Citizen Request Program

The citizen request program allows citizens to request improvements in the public right-of-way (curbs, sidewalks, public parking) that will improve access for the community. To request improvements outside of the City right-of-way please see the City of Sacramento Office of Civil Rights Contact Information webpage.

Examples of public right-of-way improvements requested can include but are not limited to:

  • Curb Ramps - this can include improvements such as reducing existing slopes or adding detectable warning tiles.
  • Sidewalks - this can include improvements such as repairing cracks in the sidewalk that make it difficult to travel over or addressing tree roots or bushes protruding into the walkway.
  • Audible Pedestrian Signal Installation - these improvements provide audible sounds at traffic signals so visually impaired pedestrians know when it’s safe to cross the street.
  • Signalized intersection improvements - these improvements can include relocating pedestrian push buttons so they’re easier to reach, or re-aligning the crossings at an intersection.

To make a citizen request, submit the ADA Request Form, call (916) 808-8157 or contact by email at

Other ADA Requests and Information

Accessibility improvements outside of the public right of way within the City of Sacramento can be coordinated through the City’s ADA Office. Visit the City’s ADA Office webpage for more information on requesting a reasonable accommodation for accessibility purposes.

The California Department of Motor Vehicles (DMV) issues disabled person parking placards. Visit the DMV’s Parking Placard webpage for more information on requirements for a parking placard, how to request a disabled person parking placard, and the locations where parking placards can be used.