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Office of Public Safety Accountability

• Complaint Process
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Office of Public Safety Accountability

Online Customer Service Feedback Form.
&
Online SPD / SFD Commendation Form.

This form is to obtain feedback from customers about City of Sacramento customer service. Your opinion is important to us, and will help us learn what areas we need to improve on, and also let us know what we're doing right! Thank you.

Please note that this is currently not a secured form. This form will be sent through e-mail.

Customer Service Feedback Form

First Name: Last Name:

Address Line 1:

Address Line 2:

City: State: Zip Code:

Daytime Phone: Evening Phone:

Fax:

Email Address:

Date of Service Call: (includes phone calls)
(mm/dd/yyyy)

Department responsible --(for example: Solid Waste, Utilities)

Why did you contact or receive service from the City of Sacramento?

Was Service Satisfactory?
Yes No

Why or Why not? Include the name of the person who helped you if known.

Use this space for any additional comments or suggestions.

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