Customer Service

Permit Counter

Hours

8:00 AM and 4:00 PM, Monday through Friday

Make a Counter Appointment

Avoid standing in line! Our Fast Pass program allows you to make an appointment for counter services.

Final Homeowners Night Oct 24

Our last Small Business and Homeowners Night was on October 24, 2007. We are evaluating when we will offer this program again, and will let you know of its reinstatement via the Development Services Department web site. We apologize for any inconvenience this may cause.

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Permit Counter

300 Richards Boulevard, 3rd Floor
Sacramento, CA 95811

Counter Feedback Form

As one of our customers, you can tell us best how we're doing. Please help us by taking a moment to provide us with your thoughts about your visit to the permit counter.

Customer Service Warranty

A list of expectations to be provided to our customers at all stages of the development process. More...

Customer Open Exchange

Give us your feedback! More...

Lunch and Learn

Bring your brown bag lunch and come join us for an informative presentation! More...

Ombudsman

The Ombudsperson is a senior staff member that assists customers with issue resolution and relationship building with the Development Services Department. More...

City Operator

If none of the above options meet your needs, please contact the City Operator at (916) 264-5011, 24/7/365. They can connect you with the appropriate City office for what you need, as well as help you with document and information accessibility (language translation, etc.).