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Customer Service

The Community Development Department is committed to providing you with exceptional customer service. We have come up with a list of things you can do to prepare yourself when visiting the department public counter. Below are some tips for reducing the amount of time it will take at the counter and minimizing repeat trips.

 

Permit Counter

Location

300 Richards Boulevard, 3rd Floor
Sacramento, CA 95811

Hours
9:00 AM to 4:00 PMMonday through Friday
excluding City Holidays
and Furlough Days

*Code Enforcement Staff is only available until 3:30 PM

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Over the Counter Plan Review
Commercial Plan Review Services are available from 9:00 AM to 12:00 PM, Monday, Wednesday, and Friday
Residential Plan Review Services are available from 9:00 AM to 3:00 PM, Monday through Friday
Counter Feedback Form
As one of our customers, you can tell us best how we're doing. Please help us by taking a moment to provide us with your thoughts about your visit to the permit counter.

 

 

Man holding plans

Time Saving Tips

A list of tips to help save time throughout the devleopment approval process.

Requests for Public Records

Request records retained by the Community Development Department.

Contact Us

Contact the Community Development Department.

If none of the above options meet your needs, please contact 311 for City residents or (916) 264-5011 outside the City, 24/7/365. They can connect you with the appropriate City office for what you need, as well as help you with document and information accessibility (language translation, etc).

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