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CUSTOMER INPUT

customer_input

Our goal at the Sacramento Fire Department is to provide excellent customer service to our community. As our customer, your input is very important to us.

SURVEYS: 

Surveys are a critical part of our ability to continually improve our service to you and we appreciate you taking a few minutes to provide your feedback.

Patient Satisfaction Survey (ambulance transport)

Customer Satisfaction Survey 

Community Expectations Survey

OUTREACH ITEM:

Proposed Fire Code Amendments

SOCIAL MEDIA FEEDS

Jun 22 - Sacramento Fire crews battled a tough and smoky fire in the American River Parkway today in extremely high heat conditions. With assistance from Sacramento Metropolitan Fire and West Sacramento Fire, and the thermometer at 110 degrees, the firefighters were able to extinguish the approximately 7 acre fire. Additional crews and resources were brought in to allow firefighters to rotate to a rehab unit for rehydration and cooling measures. There were no injuries and the cause of the fire is under investigation. Read Post

Jun 22 - #TBT #ThrowbackThursday Sacramento Fire Station 4, on 27th Street between M and L, circa 1900. This one of a series of postcards from that era that showed Sacramento Fire Stations. Read Post

Jun 21 - Thank you Councilmember Carr for your commitment to your community! Read Post

Jun 20 - Manny Chavez of Manny Chavez Photography stopped by the Fire Academy again last week to shoot photos of the recruits conducting their live fire exercises. The images can be seen here. Thanks again, Manny! http://www.pinkystalephotography.com/p5997902 Read Post

Jun 19 - A fire in two vehicles on Westbound Business 80 spread to surrounding vegetation this afternoon, leading to a extended fire fight for Sacramento Fire crews. As engines on the freeway battled the vehicle fires, other crews fought the wind-driven grass fire as it spread up the embankment and across the site of the old city landfill. The fire eventually grew to 20 acres, but crews were able to surround it and keep it from spreading to nearby railroad tracks and structures. There were no injuries, and the cause of the fire is under investigation. Read Post

Message from the Chief

Sacramento Fire Department Chief Walt White

Welcome to the Sacramento Fire Department website! 

We view our website as a means to connect with the community we serve; to provide you with the information and level of service you desire. It is important that our website is easy to navigate, educational, and has current and relevant information for you to use. We envision a multitude of uses for this media and yet, staying connected to you is the primary reason. 

As our customer, your feedback is very important to us. We welcome your comments and suggestions and encourage you to provide your input by taking one of our surveys to let us know how we are doing.

Thank you!

 

Career Information

Truck_5_Crew

The Sacramento Fire Department offers careers with benefits, varied work assignments, and unlimited opportunity. Most provide an opportunity that doesn’t tie you to a desk, but takes you into the community to meet people and resolve real world problems where you’ll see the tangible results of your efforts while building an insurmountable set of problem solving skills. Read more...