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CUSTOMER INPUT

customer_input

Our goal at the Sacramento Fire Department is to provide excellent customer service to our community. As our customer, your input is very important to us.

SURVEYS: 

Surveys are a critical part of our ability to continually improve our service to you and we appreciate you taking a few minutes to provide your feedback.

Patient Satisfaction Survey (ambulance transport)

Customer Satisfaction Survey 

Community Expectations Survey

OUTREACH ITEM:

Proposed Fire Code Amendments

SOCIAL MEDIA FEEDS

Sep 30 - Sacramento firefighters were kept busy last night with two separate working structure fires and three separate vegetation fires on the American River Parkway. Here, crews battled a house fire on the 3800 block of Ivy in North Sacramento. Heavy fire conditions threatened the homes on either side, and downed and arcing powerlines to the rear of the structure were an added hazard. The fire was confined to one home, there were no injuries, and the cause is under investigation. Read Post

Sep 29 - Sacramento Fire crews performed a difficult and dangerous rescue last night off of Garden Highway. Two cars while racing went off the embankment, through trees and underbrush, and down into a ditch. The two drivers fled, leaving behind a third injured patient in one of the vehicles. Crews first stabilized the vehicle with ropes, then used extrication equipment to cut the patient out of the vehicle. Once packaged in the Stokes litter, the patient was brought up the embankment with a rope hauling system and transported to an area hospital. Read Post

Sep 27 - For an early morning workout, the recruits of Sacramento Fire Academy class 16-2 climb every set of stairs in Hughes Stadium in full turnouts! Read Post

Sep 25 - https://www.facebook.com/505194699512822/videos/1271174499581501/ Read Post

Sep 22 - The Sacramento Fire Department is now in the railroad business. Crews from the California Task Force 7 USAR team recently built a short section of roadbed and railroad tracks at our training facility at McClellan Park. A tanker railcar donated by the Shell Corporation was delivered by trailer and placed on the track. Sacramento Fire, Rescue, HazMat and USAR crews now have an on-site ability to train on simulated tanker fires, spills, confined space entries, and other emergencies. All aboard the Sacramento Fire Pacific! Read Post

Facebook Profile:

Message from the Chief

Sacramento Fire Department Chief Walt White

Welcome to the Sacramento Fire Department website! 

We view our website as a means to connect with the community we serve; to provide you with the information and level of service you desire. It is important that our website is easy to navigate, educational, and has current and relevant information for you to use. We envision a multitude of uses for this media and yet, staying connected to you is the primary reason. 

As our customer, your feedback is very important to us. We welcome your comments and suggestions and encourage you to provide your input by taking one of our surveys to let us know how we are doing.

Thank you!

 

Career Information

Truck_5_Crew

The Sacramento Fire Department offers careers with benefits, varied work assignments, and unlimited opportunity. Most provide an opportunity that doesn’t tie you to a desk, but takes you into the community to meet people and resolve real world problems where you’ll see the tangible results of your efforts while building an insurmountable set of problem solving skills. Read more...