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CUSTOMER INPUT

customer_input

Our goal at the Sacramento Fire Department is to provide excellent customer service to our community. As our customer, your input is very important to us.

SURVEYS: 

Surveys are a critical part of our ability to continually improve our service to you and we appreciate you taking a few minutes to provide your feedback.

Patient Satisfaction Survey (ambulance transport)

Customer Satisfaction Survey 

Community Expectations Survey

OUTREACH ITEM:

Proposed Fire Code Amendments

SOCIAL MEDIA FEEDS

May 18 - Firefighters from Station 1 found this poor pup injured and abandoned on an off ramp of I-5 yesterday. After a trip to the vet and some minor surgery, the dog has been given a clean bill of health and will be adopted by one of the firefighters. 🐶 Read Post

May 18 - Are you interested in becoming a firefighter? It's not too late to apply for the Sacramento Fire Reserves! Our written test will be held May 23rd, 2017. Upon successful completion of the program you will earn a California State Fire Marshal Firefighter I certificate. Join us for our written test, we hope to see you there! Apply at firereserves.org. Sacramento Fire Reserves: "Doing It For Free Since 1953!" Read Post

May 17 - With temperatures approaching 100° this weekend, many Sacramento residents will head to local rivers to beat the heat. Water levels on the American and Sacramento Rivers remain high, currents are swift, and the water temperature is cold! Please remember to use caution, watch children closely, be safe, and have fun. Read Post

May 16 - The recruits of the Sacramento Fire Academy spent all of last week in wildland fire training. Skills learned included hand tools, drip torches, cutting hand line, fire shelter deployment, and progressive hose lays. For many of the recruits, who have previous experience with wildland fire agencies, these skills were just a refresher. Many others were learning the skills for the very first time. When these new fire fighters hit the line, they will be ready to respond to local wildland incidents, as well as being qualified for deployment anywhere in California as part of the state-wide Master Mutual Aid plan. UC Davis Fire Department West Sacramento Fire Department Read Post

May 13 - 22 first graders from Witter Ranch Elementary School in Natomas got the deluxe tour of Station 43 this week. The tour included a demonstration of how quickly firefighters can slide down the pole compared to running down the stairs, and each student got a little bit of time on the nozzle. #futurefirefighters Read Post

Message from the Chief

Sacramento Fire Department Chief Walt White

Welcome to the Sacramento Fire Department website! 

We view our website as a means to connect with the community we serve; to provide you with the information and level of service you desire. It is important that our website is easy to navigate, educational, and has current and relevant information for you to use. We envision a multitude of uses for this media and yet, staying connected to you is the primary reason. 

As our customer, your feedback is very important to us. We welcome your comments and suggestions and encourage you to provide your input by taking one of our surveys to let us know how we are doing.

Thank you!

 

Career Information

Truck_5_Crew

The Sacramento Fire Department offers careers with benefits, varied work assignments, and unlimited opportunity. Most provide an opportunity that doesn’t tie you to a desk, but takes you into the community to meet people and resolve real world problems where you’ll see the tangible results of your efforts while building an insurmountable set of problem solving skills. Read more...