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CUSTOMER INPUT

customer_input

Our goal at the Sacramento Fire Department is to provide excellent customer service to our community. As our customer, your input is very important to us.

SURVEYS: 

Surveys are a critical part of our ability to continually improve our service to you and we appreciate you taking a few minutes to provide your feedback.

Patient Satisfaction Survey (ambulance transport)

Customer Satisfaction Survey 

Community Expectations Survey

OUTREACH ITEM:

Proposed Fire Code Amendments

SOCIAL MEDIA FEEDS

Nov 29 - Photos from a two-alarm structure fire in an abandoned nursing home in South Sacramento early yesterday morning. It was one of two working fires in Sacramento at the same time, the other in North Sacramento. There were no injuries, crews kept the fire contained to the buildings of origin, and the cause is under investigation. Read Post

Nov 28 - The recruits from Sacramento Fire Academy Class 16–3 being put through their paces this morning: They must stay in the squat position while they recite all of the verbal commands for raising and lowering the 35 foot extension ladder. This is repeated until they get all the commands correct from start to finish. Keep up the good work recruits, graduation is right around the corner! #mondaymotivation Read Post

Nov 24 - Happy Thanksgiving from your Sacramento Fire Department. Proudly serving to ensure a safe holiday for over 166 years. We hope you don't need us today, but we are here if you do! Read Post

Nov 23 - Just a few moments on the drill ground on a sunny fall day.... Read Post

Nov 22 - The recruits of Lateral Academy Class 16–3 are perfecting their techniques with the 35 foot extension ladder. Graduation is on December 9th, recruits are cramming in as much new knowledge as possible in the coming days! Read Post

Message from the Chief

Sacramento Fire Department Chief Walt White

Welcome to the Sacramento Fire Department website! 

We view our website as a means to connect with the community we serve; to provide you with the information and level of service you desire. It is important that our website is easy to navigate, educational, and has current and relevant information for you to use. We envision a multitude of uses for this media and yet, staying connected to you is the primary reason. 

As our customer, your feedback is very important to us. We welcome your comments and suggestions and encourage you to provide your input by taking one of our surveys to let us know how we are doing.

Thank you!

 

Career Information

Truck_5_Crew

The Sacramento Fire Department offers careers with benefits, varied work assignments, and unlimited opportunity. Most provide an opportunity that doesn’t tie you to a desk, but takes you into the community to meet people and resolve real world problems where you’ll see the tangible results of your efforts while building an insurmountable set of problem solving skills. Read more...