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CUSTOMER INPUT

customer_input

Our goal at the Sacramento Fire Department is to provide excellent customer service to our community. As our customer, your input is very important to us.

SURVEYS: 

Surveys are a critical part of our ability to continually improve our service to you and we appreciate you taking a few minutes to provide your feedback.

Patient Satisfaction Survey (ambulance transport)

Customer Satisfaction Survey 

Community Expectations Survey

OUTREACH ITEM:

Proposed Fire Code Amendments

SOCIAL MEDIA FEEDS

Jul 19 - Sacramento Fire Engine 316 on the Detwiler Fire, Mariposa County. July 19, 2017. Read Post

Jul 19 - Probationary firefighters drilled in Downtown Sacramento today with the crews from Engine and Truck 2 and Rescue 20. Skills practiced included packaging victims for removal via rope rigging and the aerial ladder. Although a rescue of this type would be what we call a "Low-frequency / High-risk" event, it's always good to keep the skills sharp and to teach the newer firefighters. Read Post

Jul 19 - The 40 recruits of the Sacramento Fire Academy passed their Mod 3 final yesterday, and are now headed into the home stretch. Graduation is one month away! UC Davis Fire Department West Sacramento Fire Department Read Post

Jul 18 - Sacramento Fire, as part of a CAL OES Regional Type I strike team, departs for the Detwiler Fire near Mariposa, now reported to be burning over 19,000 acres. Sacramento Metropolitan Fire District Cosumnes Fire Department Cal OES #detwilerfire Read Post

Jul 17 - Helmet camera footage from Engine 56 on Friday shows crews battling a stubborn vehicle fire next to a warehouse in the 3300 block of Lagrande Boulevard in South Sacramento. Water striking magnesium in the car emits showers of sparks, and at the end of the video a large explosion knocks the firefighters' helmet off. All personnel were wearing full safety equipment, and there were no injuries. The fire was kept from spreading to the warehouse. Read Post

Message from the Chief

Sacramento Fire Department Chief Walt White

Welcome to the Sacramento Fire Department website! 

We view our website as a means to connect with the community we serve; to provide you with the information and level of service you desire. It is important that our website is easy to navigate, educational, and has current and relevant information for you to use. We envision a multitude of uses for this media and yet, staying connected to you is the primary reason. 

As our customer, your feedback is very important to us. We welcome your comments and suggestions and encourage you to provide your input by taking one of our surveys to let us know how we are doing.

Thank you!

 

Career Information

Truck_5_Crew

The Sacramento Fire Department offers careers with benefits, varied work assignments, and unlimited opportunity. Most provide an opportunity that doesn’t tie you to a desk, but takes you into the community to meet people and resolve real world problems where you’ll see the tangible results of your efforts while building an insurmountable set of problem solving skills. Read more...