Neighborhood Response Teams (NRT)

Next Meetings

Area 1 NRT Meeting Next Meeting: July 9, 6-7:30pm Hart Senior Center 915 27th Street Area 2 NRT Meeting Next Meeting: July 9, 6-7pm Pannell Meadowview Community Center 2450 Meadowview Road Area 3 NRT Meeting Next Meeting: July 24, 6-7pm Coloma Community Center - Jamestown 4623 T Street Area 4 NRT Meeting Next Meeting: July 28, 6-7pm South Natomas Community Center 2921 Truxel Road

Click image to view citywide NRT Zone map

 

Purpose

• To provide a process for all community members and groups to work together to identify and prioritize violations of city codes and ordinances
• To ensure complaints are directed to the appropriate City department
• Provide a forum where feedback on priority complaints is given in a timely manner

NRT Boundaries

The Neighborhood Response Team is divided into geographic zones. NRT Zones are arranged by Neighborhood Service Area and were designed to prevent the division of existing neighborhood associations and business corridors. Boundaries were also designed to produce equitable caseloads in each Zone.

NRT Structure

Zone Team

Includes all interested individuals, neighborhood associations, business associations, etc. within the Zone boundary that choose to participate. The Zone Team meets once a month to prioritize cases for their zone. The time and location of the meeting is determined by the Zone Team.

Zone Captain

Chosen by the Zone Team to represent the Zone at monthly NRT meetings conducted by the Neighborhood Services Department. At the NRT meeting each Zone Captain receives feedback from City staff members on current cases. The Zone Captain determines whether to remove or leave current cases. When cases are removed, the Zone Captain is able to add new cases to the NRT Log.

Reporters

Reports violations to Zone Team members. The Zone Team reviews the reported violations and prioritizes cases for presentation at NRT meetings.

Case Load

In order to effectively manage the cases and maintain meaningful progress, each NRT Zone can have a limited number of active cases each month. Cases that are received by the Zone Team and are not determined to be one of the top priorities should be reported through the normal process established by each city department.

Join a Zone Team

Contact the Neighborhood Services staff serving your neighborhood to get the name and contact information for the Zone Captain in your neighborhood.

Quick Overview

• Those living or working in a Zone tell Zone Team Members about serious problems in their neighborhood
• Zone Team members prioritize complaints about issues in their Zone
• Zone Captains attend monthly NRT meetings with City staff to get updates on existing cases and present new cases

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Neighborhood Response Team  NRT) ]