Utility Service Requests
For requests related to water, sewer, drain, garbage and recycling service, (workers in trucks respond to this type of request), please dial 311 in the City, or (916) 264-5011 outside the City, for assistance, 24 hours a day, 7 days a week.
Utility Billing Questions
To set up a new account, change an existing one or get information on liens, contact the Department of Utilities at 808-5454 from 8:00 a.m. to 4:00 p.m., Monday through Thursday, and 8:00 a.m. to 11:30 a.m. on Friday (excluding holidays). Or, please fill in the form, below: