Contact Us

Utility Service Requests

For requests related to water, sewer, drain, garbage and recycling service, (workers in trucks respond to this type of request), please dial 311 in the City, or (916) 264-5011 outside the City, for assistance, 24 hours a day, 7 days a week.

Or Report it Online

Utility Billing Questions

To set up a new account, change an existing one or get information on liens, contact the Department of Utilities at 808-5454 from 8:00 a.m. to 4:00 p.m., Monday through Thursday, and 8:00 a.m. to 11:30 a.m. on Friday (excluding holidays). Or, please fill in the form, below:

*: Indicates required information.





Sacramento, CA




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©  City of Sacramento Department of Utilities | 1395 35th Avenue, Sacramento, CA 95822
916-808-5454 | Or 24/7, Call 311 (Outside the City, 916-264-5011)

916-264-5011 We speak Chinese, Hmong, Laotian, Russian, Spanish, Vietnamese and more.