Mission/Vision

Mission

  • To provide high quality, cost effective, reliable and environmentally sensitive water, sewer, drainage and solid waste services.

Vision

  • We are a high performance organization, providing excellent service and reliable infrastructure.

Values

  • Integrity and honesty
  • Innovation and Commitment
  • Communication
  • Our Customers and Community - We are dedicated to serving them
  • Our Employees - They are our most important resource and essential to our success

Goals

  • Deliver exceptional customer service
  • Provide high quality and reliable water supply, sewer, drainage and solid waste systems
  • Recruit and retain high quality employees and demonstrate that our employees are our most valuable resource
  • Maintain financial stability and cost efficiency

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©  City of Sacramento Department of Utilities | 1395 35th Avenue, Sacramento, CA 95822
916-808-5454 | Or 24/7, Call 311 (Outside the City, 916-264-5011)

916-264-5011 We speak Chinese, Hmong, Laotian, Russian, Spanish, Vietnamese and more.