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Public counters that have closed in March 2020 during the Covid-19 outbreak are rescheduled to re-open  in April and May. 


The Office of Cannabis Management (OCM) will remain closed to the public until further notice.  OCM will continue to operate remotely.  During this time, the best way to promptly reach OCM staff is through email.  Our email address is  All permits will continue to issued electronically.  Final walk-thrus will only be scheduled for locations that have been issued a Certificate of Occupancy (CofO) or a Temporary Certificate of Occupancy (TCO).  Final walk-thrus will only be conducted on Wednesdays.  All stakeholder meetings will also continue to be held virtually via zoom.

PLANNING & BUILDING (300 Richards, 3rd floor)

The public counter at 300 Richards Blvd, which serves customers of the Planning Division and the Building Department are scheduled to open by appointment only beginning Tuesday, April 26.  Appointments for planning applications and minor building permit needs will be available on Tuesdays and Wednesdays from 9:00 a.m. to 3:30 p.m. with one appointment available for each ½ hour time slot. Customers MUST have an appointment to visit the public counter.

Appointments will ONLY be accepted for minor permits, general questions, and fee payments. All other business will continue to be done electronically. Paper plans are no longer being accepted. All plan review submittals/resubmittals will continue to be submitted online through the Citizen Portal  at

Appointments for minor permit services and general questions are available for Building, Planning, Code Enforcement, Development Engineering, Fire Department, Housing and Dangerous Building, Rental Housing Inspection and Utilities. To make an appointment, please visit the Schedule an Appointment page. For more information please visit the Appointment Scheduling website page.  Questions and inquiries are still encouraged to be sent via email. Building permit questions can be emailed to and Planning questions can be emailed to


The Revenue Division will be open Tuesday, Wednesday, and Thursdays from 9 am to 4:30 pm.   Phone hours will be Monday through Thursday 8:30 am to 4:00 pm and Fridays 8:30 am to noon.  Walk-ins will be accepted for check payments only.  To make a cash payment, please make an online appointment with the Revenue Division here.   ACH, check or credit card payments will be accepted through on-line systems, City Hall drop box on H Street, mail, or with assistance of a representative at 916-808-8500. 

Cash payments can also be made by signing up for CashToTax service.  CashToTax  provides the ability to get cash picked up by an armored car and deposited so you can pay for your cannabis taxes and other City fees electronically. For more information, please refer to the Revenue Services page.

As of 12/28/20, Revenue Division no longer re-counts the cash payment onsite at City Hall.

When making a cash payment, will follow these steps:

  • Place your cash payment in a sealed, clear, tamper-resistant, bank deposit type bag.
    • Bags may be purchased at office supply stores or online.
  • Bring the following forms with you to your appointment (do not put the forms in the bank deposit bag):
  • Your appointment will be conducted in the same secure area in Room 1214 in New City Hall
  • Your sealed deposit will be placed in a separate tamper-resistant bank deposit bag.
  • This bag will be sealed in your presence.
  • Staff will provide you a register receipt for the payment and the bank deposit bag number.
  • This number is unique to your payment and can be used later for tracking purposes.
  • Your payment will then be picked up by armored transport for deposit to the City’s depository bank.

If any discrepancy is discovered at that bank, you will be notified.  If you arrive at your appointment unprepared, you will be asked to reschedule.

This change in procedure will significantly reduce your appointment time and reduce any potential exposure for your staff and city staff.  Shorter appointments will also allow more available appointment times each month.

Curbside Pickup for Storefront Dispensaries No Longer Available

As part of emergency relief efforts, the Department of Cannabis Control (DCC) authorized curbside pickup for storefront dispensaries, with an approval from local jurisdictions.  The City allowed this service temporarily since March 2020 by not enforcing sections of the City Code that prohibits it. However, with the Public Health Order being lifted as of February 16, 2022, the City is no longer accommodating requests for curbside pickup.  Please see notices to storefront dispensaries regarding the end of curbside pickup here.

Renewal Fee Payment Plan Will No Longer Be Available for Renewals After Sept. 30, 2022

The renewal fee payment plan, which allowed permit holders to divide their renewal fees into four payments will no longer be available for permits with an expiration date of October 1, 2022 and later.  The payment plan was offered temporarily as part of emergency relief during the pandemic, but with the Covid-related public health order lifted as of February 2022, which provided the basis for the emergency relief, the City will can longer the payment option.  Please contact OCM staff for more information about this option.

Fire Inspections

The Fire Department is conducting inspections Tuesdays through Fridays.  Please make sure that all required Fire inspections have been completed before calling to schedule a final Fire inspection.  Inspections for new constructions may be requested by completing this form.  For all other Fire inspections, please send an email to

Workforce Assistance

If you are hiring or are in immediate need of employees, the City of Sacramento Workforce Development Initiatives can connect you to displaced workers available for immediate employment.  To sign up or for more information, please contact Kriztina Palone at 


Business Assistance

If your business is impacted by COVID-19 and looking for assistance, please check out the City of Sacramento’s Economic Relief Fund for interest free loans for up to $25,000.  For employment-related and all other questions, please check out the list of resources on the City's website.

Please check this section often for updates on any of the issues above.  To contact a specific City staff on a cannabis-related matter, please refer to the contact us page.