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Due to California’s stay-at-home order, the Community Development Department’s Public Counter will be closed until further notice. 

However, we can still assist you during this time through our online services.

Appointment Scheduling

We offer appointments for customers applying for or obtaining building permits.  You can request an appointment for the following services:

  • First time submittals
  • Resubmittals
  • Sign and revision submittals
  • Permit pickups
  • Building plans that are ready-to-issue

Appointment availability Monday through Friday

We offer appointments Monday-Friday at 8:30, 9:00 and 9:30 a.m. as well as, 2:00, and 2:30 p.m. The 8:30 a.m. appointment will be reserved for those projects not requiring Planning approval. Appointments will be scheduled in half-hour increments and must be scheduled at least 24 hours in advance. Only one project may be scheduled per appointment. To better assist you, customers should arrive a few minutes earlier than the scheduled appointment time to allow for check in.

To schedule an appointment

Call 916-808-5838 or e-mail

In your request, please indicate:

  • Project site address
  • Nature or scope of the work (i.e. "first-time commercial addition submittal, resubmittal of residential plans, picking up commercial plans that are ready-to-issue")
  • Whether commercial or residential
  • Contact information including phone number and e-mail address (this will be used to send pre-appointment forms/information and for confirmation of the appointment)

To cancel/reschedule an appointment

Call 916-808-5838 or e-mail 24 hours prior to your scheduled appointment.


Return to the main Permit Services page.