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pUBLIC Counter Hours & Contact Info

The Permit Counter is the "one-stop" public information and service center for a number of City agencies to assist customers with planning, engineering, building, and transportation issues.


Public Counter
300 Richards Boulevard, 3rd Floor
Sacramento, CA 95811


Due to California’s stay-at-home order, the Community Development Department’s Public Counter will be closed until further notice. We can still assist you during this time through our online services.

Permit services staff is answering general customer questions through our public email account at  For customers requiring guidance on our electronic submission process, please email or call (916) 808-5318 for further assistance.

A pick-up location has been designated on the first floor lobby at 300 Richards Blvd for customers to pick up approved sets of plans.  Please contact (916) 808-5337 to schedule your pick-up.  This service is only available on Mondays and Wednesdays.

Return to the main Permit Services page.