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Over the Counter Review

Due to California’s stay-at-home order, Over the Counter Plan Review services have been suspended.  Please submit electronically for formal review.    

For a complete list of service during this time please visit our online services page.

We provide Over-the-Counter (OTC) review for certain projects and work. Please download form CDD-0114, “Criteria for Over-the-Counter Plan Review Request” for the parameters and limitations of this program. Please read and sign the form prior to requesting this service.


OTC reviews are performed Monday through Friday from 12:45 pm to 3:00 pm and are offered on a first come, first served basis. You may sign up for the service with reception staff any time after 12:00 noon (same day only), however you must be present at 12:45 pm to retain your place in line. 

  • Single family interior work without structural changes (wall removal, wall reconfiguration, door or window relocation)
  • Single family garage conversions
  • Single family outdoor pools and spas
  • Single family patio enclosures
  • Single family patio covers and trellis


OTC reviews are performed Monday through Friday from 9:00 am-12:00 noon and are also offered on a first come, first served basis. For your convenience, a sign-in sheet is provided in the lobby for customers who arrive prior to 8:30 am.

  • Basic interior alterations
  • Minor electrical work
  • HVAC Installations

An expedited plan review fee will apply to jobs that require plan review. 

For more information on counter services click here.

For more information on counter wait times click here.