Use Your Desk Phone Remotely

You can make and receive calls using your assigned desk phone number from anywhere using Cisco Jabber.

Note: Jabber will only work for City employees with assigned phone numbers.

DOWNLOAD AND INSTALL CISCO JABBER FOR ANDROID AND IPHONE

1. From your smartphone, open either the Apple App Store or the Google Play Store.
2. In the search field, type Cisco Jabber.
3. Download the Jabber App.
4. Open Jabber.
5. When prompted, read and accept the 911 Terms and Conditions.
6. Jabber will request access to your Contacts as well as your Microphone. Accept the permissions.
7. At the next prompt, enter your email address and click CONTINUE.
8. When the login screen appears, enter your email address and password.
9. After pressing LOG IN, Jabber will ask to access notifications and depending on your phone, either Face ID, or thumbprint. You are now ready to take calls.

Watch the "Download and Install Jabber" Video

MAKING CALLS WITH JABBER (Updated)

Making a call with Jabber is as simple as making a call from your cell phone.

• Press the Jabber icon on your phone.
• Within the Jabber App, Press the Phone icon on the bottom of the screen and select Keypad.
  • Dial the 4 digit extension for city staff OR
  • Dial the 10 digit phone number you would like to call.

Contacts from the City Directory are also accessible using Jabber.

• Press the Jabber Icon on your phone, and select Contacts on the bottom of the screen
• In the Search window, type in the name of the contact you would like to call
  • Their name will appear from the City Directory below the search window
  • Select the contact you wish to call.

Remember, Jabber calls to the public are displayed as 916-808-0001.

Watch the "Make a Jabber Call" Video

CHECKING VOICE MAIL WITH JABBER

Jabber is synchronized with your voice mail box. So your voice mail messages are easily accessible from within the Jabber application and are displayed the same way as your Smartphone.