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QuickHelp Training

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With QuickHelp you can learn what you need fast by watching some short, to-the-point video clips designed to get you up to speed quickly with Office 365. We’ve assigned you some playlists to get you started, but feel free to dive deeper and learn more.

QuickHelp has thousands of videos. All of which are 2 – 3 minutes in length, so you can learn what you need and get back to business.

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Office 365 Products

Microsoft Office 365 is a collection of apps and services that you can use to be productive across a variety of devices from just about anywhere. Several different subscriptions are available to suit different business needs. The City will be using  two of the plans called Enterprise E1 and Enterprise E3.  Features of both plans are provided below.

Office Suite (E3 only): Full installed Office applications (Outlook, Word, PowerPoint, Excel and One Note) on up to 5 PCs or Macs per user.

Office Online (E1 & E3): These are the browser based versions of Outlook, Word, PowerPoint, Excel and One Note. They allow you to view and edit files on any device within a web browser.

Office on tablets and phones (E3 Only): Full installed Office apps (Outlook, Word, PowerPoint, Excel, OneDrive) on up to 5 tables and 5 phones per user.

One Drive (E1 & E3):  1 TB of personal cloud storage per user that can be accessed from anywhere and that syncs with their PC/Mac for offline access.  Easily share documents with others inside and outside your organization and control who can see and edit each file.


City Help Desk


Phone: 808-7111

Public Safety Help Desk


Phone: 808-0444