Accessibility mode is enabled

Skip to Top / Tab to View Menu Options
Skip to Left Navigation / Tab to View Content

Dispatch Recruit Hiring Process

 

 Dispatch Recruit Hiring Process Flowchart

 *Hyperlinks on image will not work on mobile platforms

APPLICATIONS 

Applications are submitted electronically through our website.  Be sure to read the directions closely and complete the application completely and accurately.  Any questions about the application should be directed to Human Resources.

 

CRITICALL EXAM

CritiCall is a computerized state-sponsored pre-employment test that measures underlying skills and abilities a person needs to possess prior to any training. The test measures the ability to effectively navigate and use a computer, ability to understand written and verbal instruction, memory recall, and other aspects. A test taker does not need to possess any specialized dispatcher/call taker knowledge or training to be able to read, understand, or answer the test items.   

 

PRE-SCREEN QUESTIONNAIRE

After an applicant successfully passes the Criticall exam, a written notice either in person or by email and sent a short questionnaire regarding general background questions.  This questionnaire should be completed fully, accurately, and returned prior to the deadline.  The questionnaire is used to screen applicants to prevent placing applicants through unnecessary testing.  All the answers will be verified later, and dishonesty or inaccurate responses will be grounds for terminating an application. 

PRE-EMPLOYMENT QUESTIONNAIRE

After successful completion of the Hiring Authority Interview, the applicant will be given numerous documents to complete.  This will include the Personal History Statement, which is an extensive collection of past residences, acquaintances, and employment information.  The applicant will bring completed documentation to a Questionnaire session.  During the session the applicant will complete a short essay and a detailed background questionnaire.  The questionnaire will cover personal relationships, group affiliations, financial history, employment history, driving history, and illegal conduct (detected and undetected).  All responses will be verified through background investigation and polygraph examination.  

ORAL PANEL INTERVIEW

The Oral Panel interview is the first time the applicant will meet with a Police Department Representative.  The applicant will spend about thirty minutes answering a series of questions designed to evaluate your suitability for the position. The panel will evaluate the applicant’s ability to communicate, the applicants level of preparation, and decision making. 

MANDATORY 2 HOUR SIT-ALONG

http://www.cityofsacramento.org/Police/Participate/Dispatch-Sit-Along-Program

LEARNING AND DIMENSIONS ASSESSMENT

After successfully passing the oral panel interview, the applicant will be sent via email a Learning and Dimensions Assessment. This assessment can be completed on line and measures the applicant’s adaptability, manageability, learning styles, and behavioral characteristics. 

HIRING AUTHORITY INTERVIEW

Before beginning the backgrounding process, all applicants are presented to the Communications Center Manager for authorization to continue the hiring process, and approval to begin the backgrounding process. The Communications Center manager makes final determination on who is selected for backgrounds. 

 

BACKGROUND INVESTIGATION

The background investigation is a very thorough investigation into the applicant’s past and current conduct, relationships, and employment.  An average background investigation can take 3-6 weeks.  It is expected that any needed documentation will be provided by the applicant to the investigator with in a timely and complete manner.  Dishonesty or omission of information is cause for disqualification.

POLYGRAPH EXAMINATION

As part of the background investigation, the applicant will be required to submit to a polygraph examination.  The examination is another tool used to verify an applicant’s truthfulness through the process.

CONDITIONAL JOB OFFER

After backgrounds are complete and the applicant is deemed qualified, a conditional job offer will be extended. Applicants with a conditional job offer will be sent to a medical doctor for a medical screening prior to employment.  

MEDICAL EXAM

Applicants with a conditional job offer will be sent to a medical doctor for a medical screening prior to employment.  

PSYCHOLOGICAL EXAM

Applicants with a conditional job offer will be sent to a psychological examination with a doctor prior to employment. 

QUESTIONS?

If you have questions regarding the hiring process, please contact Recruiting at police_recruiting@pd.cityofsacramento.org or call (916) 808-0880.