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Homeless Response Metrics


The Sacramento Police Department understands that compassionate policing, wrap around services, and building long term partnerships are necessary in addressing the needs of those experiencing homelessness.  As such, the Sacramento Police Department formed our IMPACT team. 

The IMPACT team provides outreach and engagement services throughout the City of Sacramento.  They are the city’s initial point of contact with both chronic homeless and inebriates living on the streets.  The team engages chronic homeless persons and, for those who are willing, get them in contact with service providers who can provide housing and other services.  The teams work together to assess the homeless person’s problems, and identify how to help them from a range of solutions.  Whether their homelessness had been caused by loss of income, psychological problems, substance abuse, lack of job training, or other problems, multiple options are available to assist each person.  

Homeless Metrics February 2020

Call Referral: This metric reflects how many calls we received from various community sources in response to homeless issues our community faces.  

Call For Service: This reflects the total number of calls officers respond to. 

Illegal Camping Enforcement: The total number of times the illegal camping city code section has been enforced.

Yards of trash: This statistic reflects how many cubic yards (3' x3' x 3') of trash we coordinated for clean-up services.

Service Referral Connections: This reflects how many referrals officers made to our service provider partners. Officers will have to actually make contact with the provider in person or over the phone to address the issues facing the person experiencing homelessness. This would include responding to a site with a service partner. 

Crime Prevention Through Environmental Design (CPTED) Assessments: This statistic reflects an officer on any call for service conducting a formal or informal CPTED assessment either for a public or private property owner.

Crime Prevention Through Environmental Design (CPTED) Completed: This statistic reflects officers participating in the completion of a CPTED. For example, when officers have work project crews clean up overgrown foliage in an area. 

Service Refusal: This statistic would reflect when a person experiencing homelessness refuses to work with service providers.

311 Metrics: The number of 311 calls officers responded to.