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Parking Citation Services

Pay City Citation

Pay County Citation

View Citation Photo

Contest Citation

Paying a Citation 

Citation payments are due within 21 calendar days from the issue date reflected on the citationCitation payment plans are available upon request.

Pay online: Select the blue box, above, reflecting the issuing agency. The citation number (issue number) and a credit/debit card are required for online payments. 

Pay by phone: Call 1-888-266-1314. The citation number (issue number) and a credit/debit card are required to pay over the phone. 

Pay by mail: Send a check or money order (payable to the City of Sacramento). Mailing Address: City of Sacramento Revenue Services P.O. Box 2551  Sacramento, CA 95812-2551

Pay in-person*Pursuant to the State of California Governor's Orders, City public counters are closed until further notice. Please utilize one of the above options to pay citations.  


customer service

The following services are available at the City Hall Revenue Services Division to assist with citation payments. Metered parking is available on the street. Garage parking is available across the street at City Hall Garage. (See parking map)

CUSTOMER SERVICE COUNTER INFO (location, office hours and counter wait times)

  • Pay parking citation: Please bring your parking citation and form of payment. Cash, money order and checks are accepted. Loose change must be wrapped and labeled.
  • Payment Plans: Options are available for those who need to pay parking citations in monthly installments. Click here for payment plan options and applications. 
  • Contest Citation: Forms are available to submit a citation contest. Customer Service Representatives are not authorized to adjudicate contests received. To learn more about the contest process, click here


Due to the temporary closure of the Revenue Division Customer Service Counter, inquiries about parking citations may be submitted online. Please visit the Revenue Services Division webpage for updates as this situation progresses. 


Payments must be received or contested no later than 21 calendar days from the citation issue date to avoid additional penalties. Instructions on how to contest or pay are also on the reverse side of the issued citation. If paying the citation online, the "issue number" is the citation number. If the first digit of the issue number starts with a "0" (zero), do not enter the "0", only all digits that follow that leading "0". 


contesting a citation

If you feel you were issued a citation in error, you have the option to contest the citation within 21 calendar days from the citation issue date. This may be done online by clicking on the blue "Contest Citation" box, above, or submitting a completed contest form in-person at the City Hall Revenue Division. The initial citation contest level in the City of Sacramento does not require a court appearance.

For citations issued on Sacramento County or Sac RT (Regional Transit) parking facilities, the contest process is conducted through those respective agencies. 




Current review status of contested citations may be found by clicking on the blue Contest Citation box, above, and entering the citation information. The "issue number" is the citation number. If the first digit of the issue number starts with a "0" (zero), do not enter the "0", only all digits that follow that leading "0". 

Contests are reviewed in the order received. Depending on the volume of contests, decisions may take from 90 days to six months, depending on the review agency where the citation was issued. Due to the research involved to resolve contests, definite timelines for results cannot be provided. Results will be sent via U.S. mail to the address provided on the citation contest form. Please ensure that the correct mailing address is reflected on the contest form. 


A surcharge totaling $12.50 is added to all parking citations in accordance to the California State Budget Act of 2010. This surcharge is a mandatory collection that goes directly to the State of California. The summary of the surcharge is as follows:

$2.50 Courthouse Construction Fund (GOV §76100)

$2.50 Criminal Justice Facilities Construction Fund (GOV §76101)

$4.50 State Courthouse Facilities Construction Fund (GOV §70372(b))

$3.00 State Trial Court Fund (GOV §76000.3)



Inquiries about citation payments or contests may be directed to (916) 808-8500 (Monday – Friday, 9:00 am – 1:00 pm) or in-person at the City Hall Revenue Division

To research codes or learn more information about the citation process, please visit the Parking Enforcement page