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Shared-Rideables Regulations and Fees

The City of Sacramento’s current Shared-Rideable Ordinance and business permit structure were adopted at City Council on March 12, 2019.

Current regulations:

At the time of adoption, City Council directed staff to return to City Council in a workshop format to provide an update on shared-rideables. 

Revisions Currently Underway (2021)

As requested by Council, staff developed an update on shared-rideables and presented that update to the Disabilities Advisory Commission on March 4, 2020, to the Active Transportation Commission on March 19, 2020, and to the City Council on September 22, 2020. At the September 22, 2020 meeting, City Council provided staff with direction regarding revisions to City regulations on shared-rideables. This item includes those revisions to shared-rideable regulations.

Between September 2020 and December 2020, staff developed recommended regulatory and fee changes based on Council direction.

Disabilities Advisory Commission (DAC)

Staff presented the proposed revisions to the City’s Disabilities Advisory Commission (DAC) on December 2, 2020. The DAC Staff report can be found HERE. The DAC provided a number of comments, including:

  • The collision log and the complaints/customer service log under the operator reporting should both include more information about “third party involvement,” including if individuals involved in the collision were pedestrians and if they have a disability; if they have a disability, what type; if an injury occurred to the driver of the shared-rideable device or to the third party; and whether there was property damage.
    • Staff Response: On advice from the City Attorney’s Office, the city cannot require a permitted business to ask customers if they are a person with disability.
  • Shared-rideable devices should include raised text and braille. These permanent marking requirements need to be more prescriptive. The raised text should follow Title 24 11b-703.2 and the 2010 ADA Standards 703.3.2. The braille should follow the California braille specification. Also, the color of the raised text should contrast with the background.
    • Staff Response: Staff coordinated with the City's ADA coordinator to confirm standards and expectations and the staff recommendation are to include both raised text and braille on each device.
  • The City should issue a citation immediately for devices blocking sidewalks – not doing so would be a violation of the civil rights of a person with a disability under the ADA and State Anti-Discrimination Laws, which would be a failure to maintain accessibility of the city’s public right of way.
    • Staff Response: In the City of Sacramento, it is illegal to park a shared scooter at a place that is not a bike rack or city designated drop zone. It is also illegal to obstruct an accessible path of travel. The Parking Enforcement Division issues a citation immediately when encountering devices blocking sidewalks. Upon issuing the citation, 311 contacts the operator to move the device within two hours of noticed, as required per current City Code.
  • The City should increase the parking citation fine for when devices are left blocking sidewalks.
    • Staff Response: Until the shared-rideable operators pass on the parking citation fine to the user that illegally parked the device (along with education about proper parking), staff will not know if the amount is enough to deter poor parking behavior and achieve better outcomes. Staff will monitor if the amount is enough to encourage better parking behavior after the shared-rideable operators begin to pass on the citation amount to the rider. If not, staff will revisit the amount and investigate its potential increase.
  • The Commission has concerns about enforcement. Blocked sidewalks and scooting on sidewalks are an access and safety issue and City should conduct more enforcement for blocked sidewalks/curb ramps and scooting on sidewalks.
    • Staff Response: The City’s Parking Division is empowered to issue parking citations for when devices are parked blocking a path of travel. As of April 9, 2021, they have issued 13,427 citations for instances in which a device is blocking the path of travel. Staff anticipate better parking behavior when operators pass on citations to the rider that illegally parked the device along with education about proper parking. The Sacramento Police Department are responsible for enforcing illegal scooter riding on the sidewalk or other traffic infractions. Shared-rideable operators are required to conduct education and outreach to their riders not only how to use these devices safely and respectfully, but also where to park. Revisions to ordinance will include additional education requirements of the operators and additional in-app notifications to the riders to remind riders where to park and not to scoot on sidewalks.

Active Transportation Commission (ATC)

On January 21, 2021, the Active Transportation Commission (ATC) heard staff recommendations, public comment, and provided comments on proposed changes. The ATC Staff report can be found HERE.

The Active Transportation Commission moved to forward to Law & Legislation Committee and City Council the recommendation to incorporate the staff recommended changes regarding shared-rideables with a fee resolution and incorporate the changes into City Code, the Shared-Rideables Administrative Procedures, and the Shared-Rideables Permit Application.  ATC Actionable comments included:

  • The Commission encouraged staff to investigate options other than scan a driver’s license for each ride to minimize underage motorized scooter usage because of concerns it could place a burden on potential riders and discourage the use of these active transportation options.
    • Staff Response: Staff have requested multiple times that shared-rideable operators provide alternative solutions to minimize underage riding. In absence of a response from the shared-rideable operators with alternative solutions, staff provided this recommendation. However, in late March 2021, three of the four permitted operators provided a letter outlining alternative solutions to this issue, which staff have incorporated into the recommendation to Council.
  • The Commission has concerns for instances in which a rider cannot afford a fine or if a rider does not understand the rules of how to properly park a device. Staff should encourage the operators to include a dispute resolution system for riders that receive a citation for parking a device blocking the pedestrian path of travel.
    • Staff Response: Staff have incorporated a requirement for a customer appeal process for fines.
  • The Commission has concerns about reaching more equitable outcomes and challenging the companies to try harder to ensure devices are available to environmental justice communities.
    • Staff Response: Since Shared-rideable operators are private businesses operating in the city with a business permit, it can be difficult to find the balance with requirements for operators to deploy devices to environmental justice communities. Through Town Halls with the shared-rideable operators, staff heard that for their businesses to make sense financially, they require the higher density environment in the central city where there are more people using the devices and it also has the supportive infrastructure for biking and scooting. Or the shared-rideable operators would need a subsidy to operate in these areas. The City will continue to require operators to deploy a minimum of 20% of active device to opportunity areas each morning. Additionally, this highlights the need for staff to investigate the feasibility of a public shared micromobility model, which could further reach these communities and to address this challenge in a better way. In the meantime, staff will continue to investigate additional opportunity to ensure that these devices can be accessible to our disadvantaged and low-income communities. With the new proposed survey requirement, staff hope to have better information, tools, and data with this update to the regulatory framework that can provide a data-driven approach to identify additional opportunities for greater equitable geographic deployment of devices.

Law & Legislation Committee

On April 20, 2021, staff presented the recommended regulation and fee revisions to the Law & Legislation Committee of City Council. The Committee made a motion to forward staff recommendations on to Council. The Law & Legislation Staff report can be found HERE.

City Council

It is expected this item will go before City Council on August 17, 2021. Should the item pass, the regulations will take effect 30 days after the meeting.
The proposed revisions include: