CONTACT US
People can call the City's water quality lab at 916-808-5011 if they have questions about their drinking water.
Here are some helpful questions to think about before calling the lab:
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Where is the problem occurring?
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How long have you been experiencing the problem?
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Is the problem happening right now?
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Is the problem occurring at all faucets?
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Is the problem occurring on hot water, cold water, or both?
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Are neighbors experiencing the same problem?
The water quality lab receives about 100 calls per year about water quality issues:
- 40 percent of calls are related to taste and odor
- 30 percent of calls are related to color
- 22 percent of calls are related issues like hard water, etc.
- 4 percent of calls are related to solids
- 3 percent of calls are related to claimed illness
- 1 percent of calls are related to turbidity