Water services and rates

In response to the COVID-19 outbreak, the Sacramento City Council on March 2020 adopted a resolution that temporarily waives penalties from delinquent utility charges and protects against the discontinuance of City-provided utilities (water, solid waste, wastewater and drainage) despite non-payment.

The City of Sacramento Department of Utilities each year provides 46 billion gallons of water to more than 130,000 customers.

The City uses rate payer dollars, fees for services and development impact fees, as well as grants and other special fund to pay for the water operations and capital improvement program.

RATE ASSISTANCE

To help pay for utilities rates and fees, income-eligible customers can get a monthly credit on their water, sewer and garbage bill with the Sacramento Utilities Rate Assistance program. People can save more than $500 a year depending on their bill.

Monthly Water Rates

Here are typical residential water rates:

*Rates for July 1, 2020 have not increased.

View the Complete list of Water Rates.

City Fee and Charge Database

A complete list of fees can be found using the City’s Fee and Charge Database search. Please choose the Department of Utilities in the “Department” drop down menu and then select a fee category to review fees.

Temporary Water Use Policy

The City of Sacramento Department of Utilities recently started a new Temporary Water Use Policy.

This policy requires that people who wish to use City water on a temporary basis, such as for construction or for water trucks:

Have a permit issued annually and any vehicles used to transport the water must be inspected annually.
Pay a deposit and be issued a City water meter and backflow device. The deposit will be refunded upon return of the water meter and the backflow device and provided all monthly bills are paid.
Be billed monthly for water usage. Customers will be based on the City's metered water rate.

Read the new complete temporary water use policy here.

Service Termination Policy

The City of Sacramento Department of Utilities has a "water service termination policy" for customers who are late in paying their water bill.

Under this policy, customers who are more than two months past due on their Utilities bill may be subject to their water being turned off.

Customers who become late in their payments or who cannot pay their current bill should contact the City of Sacramento Department of Utilities Billing at 916-808-5454 to avoid being subject to the service termination policy or to see if they qualify for a payment arrangement.