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preparing for WINTER weather

Winter Weather

Weather Refuge Center

For up-to-date info on Weather Refuge Center openings, please call 2-1-1, or visit 211 Sacramento.

The City of Sacramento, in partnership with the Sacramento County, announced a new pilot expansion program to open a Weather Refuge Center for periods of inclement weather. The program will open a center on days when the Pilgrimage Rotating Shelter is not open and overnight temperatures are forecast to drop below 40 degrees. The City and County are developing criteria for openings during other types of weather events.

The Weather Refuge Center will initially be located at South Side Park —2107 6th Street — and will provide a heated indoor space with blankets, water, hot chocolate and snacks. Limited space for those with pets is also available. Updates will be provided as necessary.

The Office of Emergency Services will monitor developing weather for any significant changes that may effect Weather Refuge Center openings. Don't forget to sign up for alerts in case of an emergency.


Loved Ones:

  • Check on your family and neighbors, especially those living alone
  • Make sure your pets are secure and safe out of the elements
  • Discuss emergency plans in advance
  • Keep an emergency kit in an easy-access location

Around the House and in Your Car:

  • Clear debris from gutters and downspouts
  • Store outdoor furniture, lawn equipment, and decorations properly
  • Secure outdoor plants or cover with blankets or plastic to prevent freezing
  • Learn where your water shutoff valves are in case a pipe bursts
  • Do not bring heating devices in doors that are intended for outdoor use, such as barbecues or other fuel-burning devices
  • Insulate pipes and allow faucets to drip during cold weather to avoid freezing
  • Prepare your vehicle for cold weather
    • Keep extra blankets, food, and water in your vehicle
    • Drive safely and slowly
    • Avoid downed power lines

Social Services

Complete information about social services can be accessed by dialing 2-1-1 or (916) 498-1000, or visiting Sacramento 2-1-1.

City of Sacramento calls for service

If there is street flooding (that is not eased by moving leaves off a drain grate), trees down, street signs, streetlights or traffic signals out, visit the City’s online request tool at Sacramento 311 or dial 3-1-1.

For more information on how the City prepares for storms and what you can do, visit our Storm Preparedness page.

Sacramento County calls for service

For localized street flooding, downed trees or branches in the roadway, call (916) 875-5171.

For water, sewer, or drainage issues, call (916) 875-7246.

Information on creek levels, visit Storm Ready.

Other Information

For life-threatening emergencies, contact 911.

For electrical power outages in Sacramento County, contact SMUD at 1-888-456-7683, or PG&E at 1-800-743-5000.

County residents can dial 2-1-1 OR (916) 875-5656 for more information. Residents of the City of Sacramento can dial 3-1-1 for general inquiries.